A group shooting in their lanes after asking frequently asked questionsA group shooting in their lanes after asking frequently asked questions

Frequently Asked Questions

RANGE INFORMATION

You must be 21 or over to use the range, or accompanied by someone over 21. Some rental firearms have a minimum age of 16. If you have further questions, you may Submit Inquiry Form.

Our Pistol Lanes are $25 per person, per hour, rifle lanes are $25 per person, per hour. We also have a $35 charge for non-members making lane reservations.

You must book a lane reservation at least 2 hours in advance. Reservations are available up to 60 days in the future.

Yes, there is a limit of three shooters per lane. Please book multiple lanes accordingly. Shooters may NOT use steel-cored, bi-metal jacketed, tracer or penetrative ammunition. We do not allow muzzle loader or black powder firearms.

We do offer law enforcement and military discounts on range time. Ask your cashier for details.

Yes, all day on Mondays ladies will get free range time.

Yes, you may bring in your own targets. The targets cannot have people on them.

We can accept rifle and pistol calibers up to a .308. Shotgun birdshot, buckshot and slugs are all okay, but birdshot pellets must be size #6 or larger.

If you bring your own firearms, you may use your own ammunition. If you are using one of our rental firearms, you must purchase our ammunition to use in them. We do not allow the following types of ammunition, as it is not safe to shoot on our range: steel cored, bi-metal jacketed, tracer or penetrative ammunition.

Please note that steel-cased ammunition is okay to shoot, as long as the projectile portion of the bullet is non-magnetic.

Our pistol-only lanes are 50ft in Tempe and 60ft in Scottsdale.

Our rifle & shotgun lanes (pistol may also be used) are 75ft at both locations.

You may cancel your lane reservation up to 2 hours prior to the start time of your booking. Lane reservations are non-refundable, but reservations cancelled 2 hours or more before the reservation time will be credited to your account for future use.

If your class is cancelled by C2 Tactical, you may reschedule to another date, apply your payment to a different class or request a refund.

You may cancel your lane reservation up to 2 hours prior to the time you have your lane booked.

You can cancel your lane reservation through our self service portal.

Once logged into your self service portal:

  • Select “My Schedule” option on the left hand side of the calendar
  • Select which reservation you are trying to cancel on your calendar
  • In the pop-up, select “Cancel Session”

If you are having trouble, or didn’t book through the self service portal, please contact us at c2contact@c2tactical.com.

Canceling your lane reservation DOES NOT refund your reservation. It does put your reservation on your account to use at a later date. See our Refund Policy for more details.

You can come in store or call us at 480-588-8802 to redeem your account credit.

Classes are non-refundable unless the class is cancelled by C2 Tactical. There are no refunds available for late arrivals or no shows.

Memberships are non-refundable after 24 hours and are non-transferrable.

Shooting Packages and Lane Reservations are non-refundable if the customer does not show.

Shooting Packages and Lane Reservations are only refundable if the customer cancels within 24 hours of purchasing the booking. After the 24 hour period, customers who want to cancel may receive a credit onto their account for the full amount to use at a later date and time.

Classes, Shooting Packages, Lane Reservations may be rescheduled no more than 3 times.

OPERATIONS

We are open Monday through Saturday from 9am to 7pm, and Sunday 9am to 6pm.

We are open normal hours on most holidays. We are closed on Christmas Day. Please call the store at 480-588-8802 to inquire about a particular holiday or you may Submit Inquiry Form.

We have two locations.
Tempe: We are located at 8475 S Emerald Dr in Tempe, at Warner & the I-10 freeway, across from Ikea. Click here for Driving Directions.
Scottsdale: We are located at 7000 E Mayo Blvd in Phoenix, at the 101 Freeway & Scottsdale Road, across from Whole Foods. Click here for Driving Directions.

Yes. The cost for an incoming transfer is $60 for the first firearm and $40 for each additional firearm transferred on the same form; the cost for our members is $40 per firearm.

If you have an incoming transfer, please have the seller contact us at c2ffltempe@c2tactical.com or c2fflscottsdale@c2tactical.com with a copy of their FFL attached. Please do not call the store to request an FFL be sent, only emailed requests will be addressed.

Depending on volume of merchandise/packages received, it may take up to 48 hours (Monday through Friday) to properly log and enter your item into our system. Receiving tracking notification that your package has arrived does not imply that it has been processed.

You will be contacted as soon as it is ready. Please verify that you have a valid phone number and email on file with the sender.

COURSE INFORMATION

Equipment requirements vary per class. See our class options & requirements before you book!

Take our quiz to get customized class recommendations based on your skill level!

You must be 21 or over or accompanied by someone over 21. Some rental firearms have a minimum age of 16.

We’ll make sure you have the list of everything you need prior to the course date. Come excited & ready to learn!

You will need to call us and one of our call center reps at (480) 588-8802 will be happy to help you.

We have a bunch of great courses for beginners. If you are interested in learning more about pistols we recommend our Introduction to Handguns course. If you’re looking to learn more about the laws around firearms and personal self-defense, we recommend attending one of our Concealed Carry Class.

You will need to create an account if you don’t already have one. Then view our How To Book steps to book online.

Congratulations on your purchase! Any of our introduction courses would be great for you. Visit them here!

If you haven’t already, send us a message about the specific course you’re looking to take and we’ll see about adding more availability for you!

If you have any other questions, we're happy to help answer them!

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